Note on the English Version

This English version of the General Terms and Conditions is provided for convenience only. In the event of any discrepancies, ambiguities or differences in interpretation, the German version shall prevail.

Scope

The following General Terms and Conditions govern participation in dance classes, workshops, events and other offers provided by Bachata Bliss - Julia Panduric, hereinafter referred to as the “Provider”.

By registering for a dance class, workshop or event, the participant accepts the version of these General Terms and Conditions valid at the time the contract is concluded.

Changes to these General Terms and Conditions generally apply to future contracts. For existing contractual relationships, the conditions agreed at the time the respective contract was concluded shall remain applicable unless expressly agreed otherwise.

1. Dance Classes

Registration and Conclusion of Contract

Registration for a dance class generally takes place via the online registration form or another booking method provided by the Provider.

By submitting the payment-obligatory registration, the participant makes a binding offer to conclude a contract for the selected dance class or pass.

The Provider is entitled to accept or reject the registration. The contract is concluded upon confirmation of the registration by the Provider, upon issuance or transmission of the invoice, or when participation in the booked dance class is permitted.

Once the contract has been concluded, the agreed participation fee must be paid in accordance with these General Terms and Conditions. The payment obligation generally applies regardless of whether the participant actually attends all booked class units.

Failure to pay an invoice does not constitute a cancellation, withdrawal or termination of the contract.

Any mandatory statutory rights of withdrawal of consumers remain unaffected.

Payment Terms

The participation fee for the dance class must be paid in full within the payment period stated on the invoice and, in any case, no later than before the start of the course.

Payment shall be made by bank transfer or by another payment method that may be offered.

In the event of late payment, the Provider reserves the right to exclude the participant from the dance class until full payment has been received.

Failure to pay the participation fee does not constitute cancellation or withdrawal from the contract. Exclusion due to late payment does not cancel the existing payment obligation. The agreed participation fee remains due in accordance with the applicable cancellation conditions.

Cancellation by Participants

Cancellation of a course registration must be submitted in writing, in particular by e-mail.

Cancellation is free of charge up to and including 14 days before the start of the booked dance class or pass.

For cancellations made between 13 and 7 days before the start of the course, 50% of the agreed participation fee is due.

For cancellations made less than 7 days before the start of the course, in the event of non-attendance, or if the participant does not attend without cancelling in time, the full participation fee is due.

The payment obligation applies regardless of whether the participation fee has already been paid at the time of cancellation. Any amounts already paid will be refunded in accordance with the cancellation conditions above.

Once the booked dance class or pass has started, ordinary cancellation is generally no longer possible. Missed class units do not give rise to any entitlement to a full or partial refund of the participation fee.

If a pass covers several course blocks or a longer course period, the cancellation period is calculated based on the start of the entire booked pass. Subsequent partial cancellation of individual course blocks or class units is generally not possible.

Any mandatory statutory rights of withdrawal of consumers remain unaffected.

Missed Class Units

If a participant is unable to attend individual class units for personal reasons, there is generally no entitlement to a refund, credit or proportional reduction of the participation fee.

Making up a missed class unit in another class is only possible following prior agreement with the Provider and subject to availability. There is no entitlement to do so.

Course Delivery and Changes

The Provider reserves the right to cancel a dance class due to insufficient participant numbers or other important organisational reasons. In such a case, participation fees already paid for the cancelled class will be refunded in full.

The Provider is entitled to make objectively justified and reasonable changes to the course schedule, class time, class location or assigned instructors.

Minor and reasonable changes do not entitle participants to a price reduction or cancellation.

In the event of substantial changes that significantly alter the booked service for the participant, the participant’s statutory rights remain unaffected.

If an individual class unit has to be cancelled by the Provider, it may be rescheduled or replaced by an equivalent alternative service.

2. Events, Workshops and Other Events

Registration and Conclusion of Contract

Registration for an event, workshop or other event generally takes place via the online registration form or another designated booking method.

By submitting the payment-obligatory registration, the participant makes a binding offer to conclude a contract for the selected event or ticket.

The Provider is entitled to accept or reject the registration. The contract is concluded upon confirmation of the registration by the Provider or upon issuance or transmission of the invoice.

Once the contract has been concluded, the agreed participation fee must be paid.

The payment obligation generally applies regardless of whether the participant actually attends the event.

Failure to pay an invoice does not constitute a cancellation, withdrawal or termination of the contract.

Any mandatory statutory rights of consumers remain unaffected.

Payment Terms

The participation fee must be paid in full within 14 days of receipt of the invoice and, in any case, no later than before the start of the event.

If a different payment deadline is stated on the invoice, the deadline stated on the invoice shall apply.

Payment shall be made by bank transfer or by another payment method that may be offered.

In the event of late payment, the Provider reserves the right to exclude the participant from the event.

Exclusion due to late payment does not cancel the existing payment obligation unless there is a valid cancellation, a statutory right of withdrawal or another statutory right to terminate the contract.

Cancellation

Once the contract has been concluded, cancellation by the participant is generally excluded unless different cancellation conditions are expressly stated for the respective event.

The agreed participation fee therefore remains payable in full even if it has not yet been paid at the time of cancellation or non-attendance.

Participation fees already paid will generally not be refunded in the event of cancellation by the participant.

Failure to pay the participation fee expressly does not constitute a cancellation.

Any mandatory statutory rights of withdrawal and other statutory rights of consumers remain unaffected.

Transfer to a Substitute Participant

A ticket may be transferred to another person up to 48 hours before the start of the event, unless otherwise stated for the respective event.

The substitute participant must be communicated to the Provider in good time and must meet the participation requirements applicable to the respective event, in particular with regard to dance level and booked dance role.

If the event is organised according to Leader and Follower roles, a transfer is generally only possible within the same dance role, meaning from Follower to Follower or from Leader to Leader.

The transfer requires the Provider’s approval.

A processing fee of €10 will be charged for the transfer and must be paid before the transfer is completed.

If no suitable substitute participant is communicated in time, or if the participant does not attend the event, the full participation fee remains due.

Event Delivery and Changes

The Provider reserves the right to make objectively justified and reasonable changes to the programme, schedule, venue, instructors, artists or other persons involved in the event.

Minor changes that do not significantly alter the overall nature of the event generally do not give rise to any entitlement to cancellation or refund of the participation fee.

In the event of substantial changes, the statutory rights of participants remain unaffected.

If an event is fully cancelled by the Provider, any participation fees already paid for the cancelled event will be refunded.

Further claims shall only exist where provided for by law.

3. General Provisions

Participation and Personal Responsibility

Participation in dance classes, workshops and events takes place with due consideration of the participant’s own physical abilities and limitations.

Each participant is responsible for performing exercises and movements only to the extent permitted by their own physical condition.

Health limitations that may be relevant for safe participation should be communicated to the Provider or the respective instructor before the relevant class, insofar as this is necessary for safe participation.

Liability

Participation in dance classes, workshops and events is generally at the participant’s own responsibility.

The Provider shall only be liable for damages within the scope of the applicable statutory provisions. Any mandatory statutory liability, in particular for personal injury, remains unaffected.

No safekeeping responsibility is assumed for personal belongings, clothing or valuables belonging to participants. Participants are responsible for keeping their personal belongings safe.

No liability is assumed for the loss, theft or damage of personal belongings unless the damage was culpably caused by the Provider or by persons for whose conduct the Provider is legally responsible.

Mandatory statutory liability claims remain unaffected.

Damage Caused by Participants

Participants shall be liable in accordance with the applicable statutory provisions for damage they culpably cause to premises, floors, furnishings, equipment, technical devices or other property of the Provider.

Any damage caused must be reported to the Provider without delay.

In the event of damage caused by improper use, failure to follow instructions or breaches of applicable studio or event rules, the Provider may claim compensation for the resulting damage.

Conduct and Exclusion from Participation

The Provider places importance on respectful and safe interaction.

In the event of seriously inappropriate, disrespectful, dangerous, harassing or repeatedly disruptive behaviour, the Provider or the responsible instructor is entitled to issue a warning to the participant concerned and, where necessary due to the seriousness of the behaviour or where the behaviour continues despite a warning, to exclude the participant from individual class units or from further participation.

In particularly serious cases, immediate exclusion may take place.

If the exclusion is caused by the participant’s own culpable conduct, there is generally no entitlement to a full or partial refund of the participation fee, insofar as legally permissible.

Minors

Registration of minor participants must be carried out by or with the consent of their respective legal guardians.

Supervision by the Provider or the respective instructors is generally limited to the duration and organisational framework of the booked class unit or event.

Legal guardians remain responsible for supervision before the beginning and after the end of the respective class or event unless expressly agreed otherwise.

Mandatory statutory duties of supervision and care remain unaffected.

Data Protection

Personal data is processed in connection with registration, contract administration, course organisation and the provision of services in accordance with the applicable data protection regulations.

Further information regarding the processing of personal data, the applicable legal bases, storage periods and the rights of data subjects can be found in the Provider’s Privacy Policy.

Photo and Video Recordings

Photo and video recordings may be made during dance classes, workshops and events by the Provider or by persons commissioned by the Provider.

These recordings may in particular be used for documentation, public relations and promotional purposes of Bachata Bliss - Julia Panduric and may be published on the website, on social media platforms and in other digital and printed media.

Where legally permissible, processing is carried out on the basis of the Provider’s legitimate interest in documenting, presenting and promoting its dance classes, events and other offers.

The statutory rights of persons depicted remain unaffected. Further information regarding the processing of photo and video recordings can be found in the Provider’s Privacy Policy.

Teaching Materials, Videos and Copyright

Teaching materials, scripts, videos, recordings and other protected content provided by the Provider may only be used within the scope of the rights of use granted.

Teaching videos and recordings provided by the Provider are intended exclusively for the participants’ personal use unless expressly agreed otherwise. Publication, distribution, reproduction or commercial use is not permitted without the Provider’s prior consent.

Copyright-protected choreographies and other protected works may only be used within the scope of the applicable statutory provisions or the rights of use expressly granted.

General dance skills, techniques and knowledge acquired during classes are not restricted by this provision.

Information, Prices and Obvious Errors

The Provider endeavours to ensure that information on websites, booking forms, social media platforms, price lists and other information materials is correct and up to date.

Obvious typographical, calculation or display errors do not, prior to the conclusion of a contract, give rise to any entitlement to a service or price that is obviously incorrect.

Once a contract has been concluded, the contractually agreed services and prices shall apply. Statutory rights of consumers remain unaffected.

Final Provisions

Austrian law shall apply, excluding its conflict of law rules, insofar as this does not conflict with mandatory statutory provisions.

For contracts with consumers, mandatory consumer protection provisions of the country in which the consumer has their habitual residence remain unaffected where applicable.

The statutory rules on jurisdiction shall apply to consumers.

Should individual provisions of these General Terms and Conditions be or become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. The applicable statutory provisions shall apply in place of the invalid provision.

 

Version: 20 August 2026

 

Julia Panduric
Triesterstraße 14, 8020 Graz
info@julesbachata.com